If the new sub-user you have added does not have an existing account with Detrack, an email will be sent to this new user with the instructions to create a password to access the organization’s Detrack dashboard.


If the sub-user you have added already has an existing Detrack account, he / she will be able to switch views from their personal account to your organization account at the top right hand tab.


If the sub-user you are creating is for a Client, it is advisable to send him / her a separate email from your company email account to inform them of the login and create password request they will be receiving from Detrack Systems is legit and has been initiated by you. 

We have an email template ready for you to do this, embedded in this tutorial here: http://www.detrack.com/tutorials/how-to-create-a-login-for-your-client/