FAQ

Default solution folder, feel free to edit or delete it.

Will Detrack work in my country?
As of 01 Jan 2014, Detrack is global-ready. This means that you can use Detrack to track your vehicles and deliveries in any country around the world. Our a...
Fri, 16 Jan, 2015 at 1:19 AM
Is Detrack able to scan QR codes and barcodes?
Yes. The latest versions of Detrack iOS and Android apps are able to scan QR codes and barcodes for every delivery and for every item of the delivery. The Q...
Thu, 15 Jan, 2015 at 12:06 AM
Can Detrack be used for Proof Of Service?
Yes, in fact we have many clients using Detrack for Proof Of Service. Our app can capture the arrival time (or start time) and multiple photos for proof of ...
Fri, 16 Jan, 2015 at 12:02 AM
Will Detrack App be able to show items and SKU for each delivery?
Yes. Detrack supports delivery items and you can specify SKU, description and quantity for every item.
Fri, 16 Jan, 2015 at 1:21 AM
Can the Detrack system replace paper DOs?
Yes. Detrack allows you to enter delivery details such as D.O. #, address, recipient name, delivery time window, instructions and delivery items (including ...
Fri, 16 Jan, 2015 at 1:22 AM
Does Detrack provide a third party login platform for my customers to view their delivery statuses?
Yes, we have added on to Detrack capabilities for the creation of Client Logins to let your regular clients / contract companies view the deliveries and col...
Tue, 29 Aug, 2017 at 10:04 AM
Can I print out or archive the PODs of my daily deliveries?
Yes. You can export all the PODs in a PDF document where you can choose to print or save for archiving. Each POD will show the delivery details, the capture...
Fri, 24 Feb, 2017 at 11:26 PM
Can Detrack handle multiple deliveries at the same location?
Yes. Every delivery is differentiated by delivery order number and recipient name. As your driver is reaching the delivery location, all deliveries at that ...
Sat, 17 Jan, 2015 at 12:55 AM
I hire outsourced drivers who deliver for other companies too. Will I be able to see their other deliveries?
No. Our application-level security ensures that you can only see the deliveries you add for your drivers, regardless of whether they are delivering for anot...
Sat, 17 Jan, 2015 at 1:01 AM
How long does it take for the deliveries I have uploaded in Detrack’s dashboard to appear on my drivers’ smartphones?
It may take up to 2 minutes for newly added deliveries or changes to appear in your driver’s Detrack app. For bulk uploads or edits i.e. via CSV import or A...
Sat, 17 Jan, 2015 at 12:55 AM