FAQ

Default solution folder, feel free to edit or delete it.

Which version of Android can Detrack run on?
Our Detrack app can run on any Android phone installed with Android 2.3 (Gingerbread) or higher. However, we recommend at least Android 4.0 i.e. Ice Cream S...
Sat, 17 Jan, 2015 at 11:39 PM
Can I reassign a delivery from one driver to another while they are on the roads?
Yes. It is possible to reassign a delivery from one driver to another even while they are on the roads. Reassigned deliveries may take up to 2 minutes to be...
Sat, 17 Jan, 2015 at 12:56 AM
How much data does Detrack use?
We understand that mobile data can be costly in some countries and that is why every effort has been made to minimize the amount of data used by our Detrack...
Tue, 29 Aug, 2017 at 10:12 AM
What kind of data SIM is required to run Detrack?
Like most other apps, Detrack requires Internet connectivity to work and any SIM card with 3G / 4G (LTE) data plan will be able to run Detrack.
Sat, 17 Jan, 2015 at 11:39 PM
Can I restrict the Android phone to be able to use Detrack only?
Yes. You can use free apps such as Perfect App Protector (recommended), AppLock or Smart App Protector to lock down the Android phone to be able to only use...
Sat, 17 Jan, 2015 at 11:40 PM
Can the Detrack app work on non-camera Android phones?
Yes. Our Detrack Android app is designed to work on both camera and non-camera phones (usually meant for use in high security establishments). However, phot...
Sat, 17 Jan, 2015 at 11:44 PM
Can I install the Detrack App on iPad and Android tablets?
To be able to use our Detrack app, your device needs to have mobile data e.g. 3G, HSDPA, HSPA, EDGE, LTE, etc. and GPS capabilities (the camera function is ...
Sat, 17 Jan, 2015 at 11:45 PM
How accurate is the vehicle tracking?
Our Detrack app uses the highly accurate GPS satellites to pinpoint the locations of your vehicles with a guaranteed accuracy of up to 50m. In actual use, t...
Sat, 17 Jan, 2015 at 11:47 PM
Can I use Detrack for vehicle tracking only?
Yes most definitely. You can use Detrack for both vehicle tracking and proof of delivery or just vehicle tracking alone. Using Detrack for vehicle tracking ...
Sat, 17 Jan, 2015 at 11:46 PM
Will my drivers know that they are being tracked?
The tracking functionality in our app is designed to be as discreet as possible so unless you reveal it to your drivers, it is unlikely that they will be aw...
Sat, 17 Jan, 2015 at 11:47 PM