FAQ

Default solution folder, feel free to edit or delete it.

What is the maximum number of drivers I can track?
There is practically no limit to the number of drivers you can track at any one point in time. From one to ten or hundreds or even thousands of drivers, jus...
Sat, 17 Jan, 2015 at 11:48 PM
How will I be notified when a delivery is completed?
You will be notified instantly via email when a delivery is completed, no matter if it is successful or not. At the same time, you will be able to see the d...
Sat, 17 Jan, 2015 at 11:52 PM
Can I send delivery updates to more than one email?
Yes. You can send delivery updates to more than one email for your own staff i.e. your customer service officer, operations manager, logistics supervisor, e...
Sun, 18 Jan, 2015 at 12:06 AM
Will I be able to know where my driver submitted the POD?
Yes. The instant email notification sent to you will contain an approximate location where your driver submitted the POD. It will show the address, latitude...
Tue, 26 Jun, 2018 at 9:10 AM
Will my customer be able to know where my driver submitted the POD?
No. The instant email notification sent to your customer will only contain the delivery address, the delivery status and the time the POD is submitted. If y...
Sun, 18 Jan, 2015 at 12:11 AM
Will I be notified of unsuccessful deliveries?
Yes. You will be notified of both successful and unsuccessful deliveries. You will be notified instantly via email upon delivery completion, successful or n...
Sun, 18 Jan, 2015 at 12:14 AM
What are the web browsers supported?
Our admin dashboard supports Internet Explorer (version 8 and above), Safari, Chrome, Firefox, iPhone / iPad (iOS) and Android web browsers.
Sat, 17 Jan, 2015 at 11:46 PM
Can I turn off email notifications to my customers?
Yes. If you wish to turn off delivery notification to your customer, you can simply leave the email address field (“Notify email”) empty when you add the de...
Sun, 18 Jan, 2015 at 12:49 AM
Is my first driver really free?
Yes of course! You get the full featured vehicle tracking and proof of delivery solution free for your first driver — with no strings attached. And even as ...
Sun, 18 Jan, 2015 at 12:55 AM
Is signature / photo required before a POD can be submitted?
No. Your drivers can submit PODs with or without signatures / photos. While it is much easier for your drivers to submit PODs without signatures / photos, y...
Mon, 26 Aug, 2019 at 9:13 AM